Refund policy

 

Return & Refund Policy – PhoneHub

 

At PhoneHub, your satisfaction is our priority. If you are not fully satisfied with your purchase, we are here to help.

Returns

• Items may be returned within 7 days of delivery.

• Products must be unused, in original packaging, and in the same condition as received.

• Proof of purchase (receipt or order confirmation) is required.

 

Refunds

• Once we receive and inspect your return, we will notify you about the approval or rejection of your refund.

• If approved, your refund will be processed to your original payment method.

 

Delivery Charges

• Delivery charges are non-refundable and are covered by the customer for both delivery and return shipments.

• If the return is due to an error on our side (wrong item, defective, or not as described), we will cover the delivery cost.

 

Exchanges

• Exchanges are accepted for items that are defective or not as described.

• For other reasons (such as change of mind), the customer will be responsible for delivery charges.