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Terms of service

 

Terms of Service – PhoneHub

 


Last Updated: 18-09-2026


Welcome to PhoneHub – part of the D-HUB Group. By using our website or making a purchase from PhoneHub Lebanon, you agree to the following Terms of Service. Please read them carefully.

 

 

 

1. General Information

PhoneHub (“we,” “our,” or “us”) operates as an online shop in Lebanon specializing in phone accessories, cases, chargers, screen protectors, and gadgets. By accessing our website, social media channels, or making a purchase, you agree to comply with these terms.

 

 

 

2. Eligibility

To place an order on PhoneHub, you must:

 

  • Be at least 18 years old or have parental/guardian consent.

  • Provide accurate delivery and contact information.

  • Agree to pay the order total and delivery charges using one of our accepted payment methods.

     

     

 

 

3. Products & Descriptions

We aim to provide high-quality phone accessories in Lebanon at affordable prices. While we try to ensure all product descriptions, images, and details are accurate, slight variations may occur.

 

 

 

4. Orders & Payments

  • Orders can be placed directly through our website or via WhatsApp sales.

  • We offer Cash on Delivery (COD) all over Lebanon.

  • A flat delivery fee of $4 applies anywhere in Lebanon, unless otherwise specified.

     

     

 

 

 

 

5. Delivery Policy

  • Deliveries to Beirut: within 48 hours.

  • Deliveries to other Lebanese areas: within 2–4 days.

  • We are not responsible for delays caused by external courier services, weather, or events beyond our control.

 

 

 

 

6. Exchange & Return Policy

At PhoneHub, customer satisfaction is our priority.

 

  • Exchange is allowed if the item is not as described, defective, or received by mistake.

  • If the return is due to customer preference (e.g., change of mind), the customer bears the delivery cost.

  • For mistakes on our side, we cover the return/exchange shipping fees.

 

 

 

 

7. Warranty & Authenticity

  • Some of our accessories (like chargers or branded items) may include a warranty – details will be mentioned on the product page.

  • We clearly indicate original, OEM, or premium copy products to maintain transparency.

 

 

 

 

8. Intellectual Property

All website content, logos, product images, and texts are owned by PhoneHub or licensed for use. Unauthorized copying, reproduction, or distribution is strictly prohibited.

 

 

 

9. Limitation of Liability

PhoneHub is not liable for any indirect, incidental, or consequential damages arising from product use. Our liability is limited to the value of the purchased item.

 

 

 

10. Privacy Policy

Your personal data (name, phone number, address) is collected only for order fulfillment. We do not sell or share customer information with third parties, except our delivery partners and the payment providers that process card and Whish payments.

 

 

 

11. Changes to Terms

PhoneHub reserves the right to update these Terms of Service at any time. Updates will be posted on our website with the “Last Updated” date.

 

 

 

12. Contact Us

For any questions, order support, or feedback:

📩 Email: info@phonehublb.com

📱 WhatsApp: +961 71555017

🌐 Website: phonehublb.com